Users of Meta’s Horizon World VR platform aren’t returning to it, and the number of people returning to the software is steadily declining, internal documents report.

Meta set a goal of 500,000 monthly active users for Horizon Worlds, where people can explore worlds created by other players that include shopping, recreation and entertainment venues, but has achieved fewer than 200,000, documents show, as reported by the Wall Street Journal.

Only nine percent of creator-built worlds are ever visited by more than 50 people, the documents say. “An empty world is a sad world,” says one. Most Horizon visitors typically don’t return to the app after the first month, it’s reported.

Apparently, users had a hard time finding the areas they enjoyed,…