Zoom is trying to offer a higher level of privacy for conversations. In addition to introducing end-to-end encryption (E2EE) to Zoom Phone and Breakout Rooms, the collaboration platform is also rolling out other privacy-focused features such as data routing control and privacy notifications into the product.

Zoom Phone, a cloud-based virtual calling phone system, is getting E2EE. The feature will ensure calls are protected with cryptographic keys that only calling and receiving devices have access to. Users will be able to quickly and easily verify E2EE status by sharing a unique security code with the other party.

At this time, only Zoom Phone calls between users on the same Zoom account that are made through the Zoom client will have the ability to activate E2EE. During a call, either user can select “More” and see an option to elevate the session to an end-to-end encrypted phone call. Elevation of the call to a more secure standard takes a few seconds.

Account administrators will need to enable E2EE through the web portal. The PSTN call routing methodology is not supported. Also, both callers must have automatic call recording turned off.

Zoom has also confirmed that E2EE for Zoom Meetings will also expand to Breakout Rooms. Each breakout room will get its own unique meeting encryption key. Again, account owners or administrators will need to enable E2EE for their users.

Zoom began rolling out E2EE for meetings in October 2020. It was a response to a strange and concerning trend of uninvited guests joining Zoom calls. Zoom initially planned to implement E2EE, a premium option available only to paying customers. Ultimately, however, the company opted to extend E2EE to all users for free.