The social transformation led by the pandemic has established digitization as the new normal. The coronavirus outbreak rapidly changed people’s lifestyle and outlook. People who were not quite used to digital platforms for doing office work (working from home), ordering food and other daily necessities, transferring money, and making payments are now fully tuned in to these activities.

In 2020, UNCTAD reported: “The global crisis triggered by the coronavirus pandemic has pushed us further into a digital world, and changes in behavior are likely to have lasting effects as the economy begins to recover. The future will be much more digital than in the past. This is going to provide a huge boost for the development of artificial intelligence and cyberspace activities.”

Metaverse – The…